Privacy policy.

1. Information we collect

When you send an enquiry, we may collect your name, email address, phone number, the topic of your enquiry and the message you choose to share. Our website may also process technical information that is normally sent by your browser, such as basic request and security information, where needed to operate and protect the service.

Please avoid including payment-card details, passwords or other sensitive information in a contact message.

2. How we use your information

We may use enquiry information to respond to your questions, discuss product availability or services, maintain business records, improve customer support, protect the website from abuse and comply with applicable obligations. We do not use the website contact form to request passwords or authentication codes.

3. Sharing information

We do not sell personal information submitted through the contact form. Information may be accessed by authorised team members who need it to handle your enquiry, or by technology providers who help us host, secure and operate the website. We may disclose information where reasonably necessary to comply with law or protect rights and safety.

4. Retention and security

Enquiries are stored in the website’s business system so the team can review and respond to them. We keep information for as long as reasonably required for the enquiry, legitimate business records, security and applicable legal requirements. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

5. Your choices

You can choose what information to include in a message. You may contact us to request access to, correction of or deletion of personal information you have shared, subject to any applicable record-keeping or legal requirements. We may need to verify your identity before actioning a request.

6. Cookies and external links

The website may use essential technical storage or session mechanisms needed for navigation, security and interactive features. If analytics or other optional tools are enabled in the future, this policy should be updated to describe them. Links to other websites are provided for convenience; their privacy practices are governed by their own policies.

7. Children’s privacy

This website is intended for general customers and businesses, not for children to submit personal information independently. Please contact us if you believe a child has sent personal information so we can review the matter.

8. Changes to this policy

We may update this policy from time to time to reflect changes to our website, processes or applicable requirements. The effective date at the top of this page indicates when this version was published.

9. Contact us

For questions about this policy or an information request, please use our contact page. Please do not send passwords or confidential payment details through the form.